Frequently Asked Questions

Everything you need to know about your Targus gear and orders.

What is the standard shipping timeframe for orders?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

How do I initiate a return or exchange?

You can return any unused product in its original packaging within 30 days of purchase. Simply visit our Returns Portal with your order number and zip code to generate a prepaid shipping label.

Does Targus offer a warranty on laptop bags and cases?

Yes, many of our laptop bags and cases come with a Limited Lifetime Warranty that covers defects in materials and workmanship under normal use.

Are Targus docking stations compatible with both Mac and PC?

Most Targus Universal Docking Stations are designed for cross-platform compatibility, supporting Windows, macOS, and Linux. Please check the specific product specifications for driver requirements.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and financing options through Affirm for qualifying purchases.

How can I track my order status?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.